Practice Management

Accounting Practice Management systems will continue to change and will continue to adapt in the 2020s. Trusted by top 100 accountancy firms in the UK, Australia, USA and New Zealand.

Practice Management, Business Intelligence and Integration

A strong practice management platform has at its heart three core elements.

  • The recording of billable time
  • Flexible accurate billing
  • Comprehensive performance analysis.

Once the go-to platform for perceived ‘CRM’ and other marketing requirements, practice management systems are evolving to become part of a wider integrated technological landscape, giving up responsibility for data capture and information storage to solutions that are stronger and more capable of meeting the demands of today's accounting practice.

Workflow and scheduling modules are a positive existence in accountancy Practice Management software ensuring activities such as filing tax returns at Companies House are performed in a timely manner. Firms, therefore, look to integrate with third-party solutions to drive productivity and profitability of client work by eradicating duplication and streamline administration.

Symphony has developed a unique vision for mature Practice Management platforms to integrate with a range of other software platforms to help firms take advantage of this broadening digital world and forward into the future of this changing landscape.

The Benefits of Accounting Practice Management from Symphony

Key Integrations

New client and matter records generated from SymphonyCRM. Synchronised CRM and PM data with Practice Portal.

Time, Expenses, Workflow

A robust scalable PM solution complimented with mobile time capture and workflow.

Debtors & Finance

Moving beyond the pdf fee or statement to electronic presentation in an interactive manner to facilitate electronic payment, faster settlement via an online portal for managing debt.

Business Intelligence

A firms ability to take action requires an analytical platform that provides insights into performance and behaviour. Only then does the data mean anything.

Advance PM

Practice Management must do what it does best and at the same time collaborate with client relationship life-cycle platforms.

The Problem

  • Client records and engagements cannot be created electronically from client take on or CRM platforms.
  • Client data cannot be maintained via a modern mobile or tablet solution for team members that are remote.
  • The accounting practice management system is not integrated to the CRM for accountants or vice versa.
  • Time recording is not modern, it's inaccurate and is not available on mobile devices to capture as much time as is possible.
  • Workflow and scheduling are not available.
  • Billing is not integrated to MTD for HMRC compliance.
  • The firm lacks adequate performance management reporting and exists via downloads to spreadsheets that need additional manipulation to generate the outcomes management requires.

The Solution

  • Through a purpose-built integration platform client and staff records can be automatically created from CRM, client take-on and HR systems.
  • Once integrated to SymphonyCRM and Practice Portal, data can be accessed and maintained on a mobile device.
  • We have worked out an 80% ‘bake’ of a configuration that allows a firm to have the best of both worlds by ensuring the practice management system stays focused on what it was designed to do and give you a 360 degree view.
  • With a powerful desktop and integrated Azure based mobile time app we reduce data gaps and ensure as much billable time is captured.
  • By creating the financial integration routines that integrate to cloud based accounting systems like Xero your firm will be compliant with HMRC.
  • Alarming as it may seem, there are firms in 2020 still concerned they lack adequate performance oversight. Between SymphonyIQ, Microsoft Reporting Services, PowerBI and even Excel we provide a comprehensive accurate suit of solutions.



Find Out More

Find Out More

Mazars run an integrated platform using Advance PM which integrates to SugarCRM and SuccessFactors HR


Symphony solutions to solve this

Advance PM

Advance Practice Management is a comprehensive, highly tailor-able solution that drives both productivity and profitability. Incorporating streamlined processes right the way through to billing, by de-duplicating effort and eradicating time wasted in many areas of administration, genuine cost savings are achieved.


Designed to meet the time recording demands of leading accounting firms the mobile app, available on iOS and Android, connects to the TimeCapcha cloud service using Microsoft Azure technology to integrate to the firms practice management system


Unique to Symphony APS, SymphonyIQ provides browser-based performance reports using the latest online analytical processing technology including PowerBI.

Integrated with

  • SugarCRM

  • Xero

  • NetDocuments

  • iManage

  • Virtual Cabinet

  • Dynamics 365

  • Dynamics Navision

  • Kypera

  • Sage Line 50

  • Making Tax Digital

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