Everything with authenticity

Simplicity is the ultimate sophistication. We aim to see the whole picture, to understand the issues that are holding you back and build a coherent, comprehensive technology transformation strategy aligned to your business ambitions. Symphony – APS is the most experienced supplier of Practice Management, CRM, Integration and Automation solutions to accounting and legal firms in the UK, USA and Australia.

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Why Engage Symphony

Logical, clear, and incisive. We identify precisely what’s required in any change and why. This is how we make technology work to maximum advantage.


SymphonyCRM, Powered by SugarCRM, including specific industry modules. Winner of the CRM Software of the Year Award 2019. #DAF

Client Sense

Automatically joins the dots for you, providing you with the visibility you need to manage, protect and grow the relationships that drive revenue.

Practice Management

World-class enterprise practice management and business intelligence capability. Trusted by top 100 firms in the UK, Ireland, Cyprus, Malta, USA, Australia and NZ.

Practice Portal

Provides key client data from multiple systems at the click of a button, allowing you to quickly recall the status and detail of every job and document, schedule tasks and activities across your teams, and identify further growth opportunities


About Symphony


"Symphony had a great understanding of our business and intimate knowledge of the key systems used within the practice. Therefore, they were able to provide a truly tailored solution. Their team’s willingness to work with the practice to arrive at outcomes tailored to our requirements and being prepared to start the process without having all the answers and then invest the time in finding them is second to none" - Adam Irwin, COO, Pitcher Partners - Sydney

Having solved the practice management requirements for leading accounting firms over many years we extended our expertise into CRM software solving accountants integration and automation demands. Moving from the historical representation of data to technology solutions that provide actionable insights, in real time, to enhance performance and growth has become a key focus.

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We are focused on top decision-makers from SME law firms across the UK providing solutions in relation to CRM, Client Sense and our Envision expertise.

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Envision creates a deeper understanding of your firm, its component parts and the truly unique business-critical issues that affect your success every single day. Envision will unearth your WHY.

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Why Engage Symphony

Logical, clear, and incisive. We identify precisely what’s required in any change and why. This is how we make technology work to maximum advantage.

Defining business needs

We analyse your business in forensic detail. Because when you’ve factually defined the issues in full, you can fully understand what changes must be made.

Bringing it together

We’re obsessively holistic about this. Implementing technology, aligning business processes, and dovetailing legacy systems with the whole – it all has to harmonise beautifully to achieve your goals.

Making it pay

Moving forward, we maintain the momentum, building on our partnership with you to develop new solutions that deliver ROI and support the changes and growth of your firm.

Results that keep on coming

We’ll get your CRM, processes and systems all aligned and future-ready. So every part of your business can be easily harnessed to deliver growth - and to enable change, not hinder it.

About Symphony

All bases covered

No two businesses are the same, each challenge is different. So we maintain a comprehensive ‘library’, from which we can mix and match the right elements to build your truly bespoke solution.

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    Powered by SugarCRM and adapted to meet the demands of the modern accounting firm. CRM Software of the Year 2019 - Digital Accountancy Awards

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    Client Sense

    Client Sense automatically joins the dots for you, providing you with the visibility you need to manage, protect and grow the relationships that drive revenue. Is it time to consider Client Sense as part of your client retention strategy?

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    Automation & Integration

    The business case around using APIs is already established – it’s understood and using them is desirable. Efficient synchronisation of master records and transaction data.

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    Practice Management

    Accounting Practice Management systems will continue to change and will continue to adapt in the 2020s. Trusted by top 100 accountancy firms in the UK, Australia, USA and New Zealand.

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    Cloud Time Recording & Productivity

    Innovative time and productivity solutions for accounting firms.

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    Client Management

    It’s not about CRM in isolation. The real goal is to implement solutions that connect all business functions – The award-winning SymphonyCRM and Practice Portal deliver a range of choice for legal and accountant client management.

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Trusted by:

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  • Client Saffrey
  • Client Pitcher Partners
  • Client Kreston Reeves
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  • Bishf
  • Client James Cowper
  • Client Deloitte
  • Client Armstrong Watson
  • Client Hazlewoods
  • Client Scott Moncrieff
  • Client Goodman Jones
  • Client Dodd Co
  • Client Laine Ip
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  • Client Moore Stephens
  • Client Ssf
  • Client Vistra
  • Client Bulley Davey
  • Client David Allen
  • Client Burgess Hodgson
  • Client Chiene
  • Client Myers Clark
  • Client Condy Mathias
  • Client Wellden Turnbull
  • Client Joannides
  • Client Ck Co A
  • Client Bssf
  • Advalorem
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Hear what they say

“Envision™ has improved our focus, enabling the firm to have the freedom to think creatively about how to achieve the results required and overcoming barriers to success. It has helped the teams align themselves not just to their own departmental and personal goals but to the goals of the organisation.”

Paul Desmond Head of Information and Systems, Saffery Champness LLP

Symphony - APS provides the cornerstone for our practice management. Over the years the APS team have worked with us to build on the original time and billing platform to create a repository that holds our key client information. We’ve worked together to develop solutions to maximise our use of this data from integrated AML to managing work progress. Following a performance review of our existing system we will working together to achieve our goal of increasing efficiency and decreasing our back office costs.

Toby Woodhead
Toby Woodhead Business Process Analyst, Armstrong Watson

Over the last sixteen years we have relied on Symphony to be a knowledgeable, flexible and valuable sounding board, acting as a catalyst for many of our investment decisions. Our recent strategy workshop, facilitated by Brian Coventry, enabled us to align our IT strategy directly with our business development strategy, setting both context and prioritisation for all stakeholders within the business to understand.

Tony Flambard
Tony Flambard Hazlewoods

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Talk to us about getting your software application platforms working together to support your firm’s organisational objectives and strategic goals…